ServMask Inc. Privacy Policy

Last updated: April 28, 2025

Introduction

ServMask Inc. ("ServMask", "we", or "us") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, and your choices and rights regarding your information. It applies to our websites, products, and services (including the All-in-One WP Migration plugin and related extensions), collectively referred to as our Services. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

We comply with applicable data protection laws, including the European Union's General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to safeguard your information and respect your privacy rights.

Company Information

ServMask Inc. is the company responsible for your personal data (the "data controller" under GDPR). Our company is located at 16192 Coastal Highway, Lewes, Delaware 19958, USA. If you have any questions or concerns about this Privacy Policy or your personal data, you can contact us at privacy@servmask.com.

Information We Collect

We collect several types of information from you, depending on how you interact with us. This may include:

We consider any information that identifies or can be reasonably linked to an individual as "personal data" or "personal information." You may choose not to provide certain personal data, but doing so might limit your ability to use some features of our Services (for instance, we need an email address to create an account).

How We Collect Data

We collect personal information in a few different ways:

In all cases, we only collect information that is necessary for the purposes described in this policy. If we ask for personal data that is optional, we will make that clear at the time of collection.

How We Use Your Information

We use the collected information for the following purposes:

We will not use your personal information for purposes that are not compatible with those listed above unless we obtain your consent or are required/allowed by law to do so.

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or another region with similar data protection laws, we must have a valid "legal basis" to process your personal data. Depending on the context, ServMask relies on the following legal grounds:

If you have questions about the specific legal basis for any processing of your personal data, please contact us and we will clarify how your data is being handled in accordance with the law.

Third-Party Services and Sharing of Information

We do not sell or rent your personal information to third parties. However, we do share certain information with trusted third-party service providers who help us operate our business, as well as in a few other circumstances described below:

Service Providers:

We use third-party companies to assist in providing our Services. These providers only receive the information necessary to perform their specific functions, and we require them to protect your data and use it only for our purposes. Our key service providers include:

Other Sharing Circumstances:

In addition to our service providers, we may also disclose your information in a few special situations:

We do not share your personal information with third parties for their own marketing purposes without your consent. Specifically, we do not sell your personal information, and we do not share data with third parties for cross-context behavioral advertising (targeted advertising) as defined under California law.

Any third parties with whom we share data are either acting as our "processors" (processing data on our behalf under our instructions and data protection agreements) or, in some cases, as independent controllers (for example, payment providers like PayPal that handle your data for their own compliance purposes). We encourage you to review the privacy policies of these third-party services to learn about their practices. However, we have contracts and safeguards in place to ensure that anyone who processes personal data on our behalf protects it and uses it only for the services they are providing to us.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to provide, personalize, and improve our Services.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They often include an anonymous unique identifier. We use cookies for several reasons:

Cookie Consent & Control:

When you first visit our site, you will see a cookie banner or notice that allows you to accept or manage non-essential cookies. You have the choice to allow or refuse certain categories of cookies. Even after you consent, you can always change your mind:

For more details on the cookies and trackers we use, you can refer to our Cookie Policy or adjust your preferences via the cookie settings on our site. By using our site with cookies enabled, you consent to our use of cookies as described here. You can withdraw or modify your cookie consent at any time through our website's cookie management tool or your browser settings.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of providing our Services and satisfying any legal, accounting, or reporting requirements. How long we keep data depends on the type of information and the purpose for its use:

Once the applicable retention period has expired, or if we no longer need your data for the purposes we collected it, we will securely delete or anonymize your personal information. If immediate deletion is not possible (for example, because the data is stored in a backup archive that is not easily accessible), we will securely store the data and isolate it from further use until deletion is possible.

Data Security

We take the security of your personal information seriously and implement a variety of measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you and the appropriate authorities as required by law.

International Data Transfers

ServMask Inc. is a company based in the United States, but we serve users around the world. If you are accessing our Services from outside the United States, be aware that your personal information may be transferred to, stored in, or processed in the United States or other jurisdictions where we or our service providers operate. These countries may have data protection laws that are different from those in your country of residence.

Whenever we transfer personal data across borders, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law. For example:

By using our Services or providing us with your information, you consent to the transfer of your personal data to other countries as described above. We will always handle your information securely and in accordance with this Privacy Policy, wherever it is processed.

If you have questions about our international data transfer practices, please contact us using the information provided in the Contact Us section.

Your Privacy Rights

You have certain rights and choices regarding your personal information. We want you to be aware of these options and how you can exercise them. Your rights may vary depending on your jurisdiction, but we have outlined the key rights generally afforded to individuals:

California Privacy Rights

If you are a resident of California, you have certain additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include:

(California residents also have a right to correct inaccurate personal information and to limit the use of sensitive personal information under the CPRA. We already allow all users to correct their information as described above. We do not use or disclose sensitive personal information (as defined in CPRA) for purposes that would trigger a "right to limit," other than to provide our Services.)

To exercise any of your rights, please contact us at privacy@servmask.com with your request. We may need to verify your identity before fulfilling certain requests (to protect your privacy – for example, we wouldn't want to give your data to someone else). We will respond to your request within the time frame required by applicable law (such as within 30 days for most GDPR requests, or 45 days for CCPA requests, with an extension if needed). There is no charge for making a reasonable request. If your request is excessively repetitive or manifestly unfounded, we may charge a reasonable fee or decline to comply, as permitted by law – but we will explain our decision to you if that happens.

Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 years old. If you are under 16, please do not use our website or provide any information about yourself to us.

In the event that we learn we have collected personal data from a child under 16 without appropriate consent, we will take steps to delete that information promptly. For children in the United States, we also comply with the Children's Online Privacy Protection Act (COPPA) which generally requires parental consent for collection of personal data from children under 13 – but as noted, our Services are not directed to children under 16 (and by extension, under 13 as well).

If you believe that we might have any information from or about a minor under 16, please contact us so that we can investigate and address the issue. Parents or guardians who believe their child may have provided personal information to us can reach out to privacy@servmask.com, and we will work to delete the data and refrain from collecting any further information from the child.

Compliance with Privacy Laws

We have designed this Privacy Policy to comply with relevant privacy laws and regulations:

In case of any conflict between this Privacy Policy and any applicable law, the applicable law will prevail. Our commitment is to be transparent and fair in how we handle your data, no matter where you live.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will revise the "last updated" date at the top of the policy.

If the changes are significant, we will provide a prominent notice of the update (for example, by posting a notice on our website or, if appropriate, by emailing you). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Any changes to this Privacy Policy will become effective when posted, unless indicated otherwise. If you continue to use our Services after a revised Privacy Policy has been posted, it means you accept the updated terms. If you do not agree with the changes, you should discontinue use of the Services and contact us if you wish to remove your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us:

ServMask Inc.
Email: privacy@servmask.com
Address: 16192 Coastal Highway, Lewes, DE 19958, USA

We will be happy to assist you and address any issues or inquiries you may have regarding your privacy. Your trust is important to us, and we are committed to keeping your personal information safe and respecting your rights.